Privacy Policy & Terms of Service
Privacy Policy
Effective Date: June 2026
This Privacy Policy explains how TJD Security and TJD Enterprises LTD collect, use, disclose, and protect your information when you visit our website, request a quote, purchase services, or use our security installation, monitoring, and smart home solutions. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you visit our website, request a quote, contact us, or purchase services:
Personal Information
- Name
- Email address
- Phone number
- Property address
- Billing information
- Payment information
- Service-related information
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics information
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and quote requests
- Schedule consultations and installations
- Provide customer support
- Process payments
- Deliver products and services
- Communicate service updates
- Improve website performance
- Prevent fraud and unauthorized activity
- Comply with legal obligations
3. Information Sharing
TJD Security does not sell personal information.
We may share information with trusted third parties when necessary to provide services, including:
- Installation partners
- Monitoring providers
- Financing providers
- Payment processors
- Technology service providers
- Legal or regulatory authorities when required by law
These parties are permitted to use information only as necessary to perform services on our behalf.
4. Payment Information
Payments may be processed through secure third-party payment providers.
TJD Security does not store full credit card numbers or sensitive payment credentials on its systems.
Payment processing providers maintain their own privacy and security practices.
5. Monitoring and Security Services
Certain monitoring and alarm services may require sharing customer information with monitoring centers, emergency responders, or service providers to facilitate alarm response and customer support.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Measure website performance
- Enhance functionality
Users may disable cookies through their browser settings, although some website features may not function properly.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Maintain business records
- Resolve disputes
- Comply with legal obligations
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of certain communications
- Request information regarding data usage
To exercise these rights, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites.
TJD Security is not responsible for the privacy practices or content of third-party websites.
11. Children’s Privacy
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
12. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including the right to request information regarding the collection and use of personal information.
TJD Security does not sell personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updates will be posted on this page with a revised effective date.
14. Contact Information
TJD Security
TJD Enterprises LTD
San Jose, California
Email: jonathandelgado@me.com
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Terms of Service
Effective Date: June 2026
Welcome to TJD Security, a division of TJD Enterprises LTD. By accessing our website, requesting information, obtaining a quote, purchasing products, or utilizing our services, you agree to the following Terms of Service.
1. Services
TJD Security provides security system consultation, equipment sales, installation coordination, smart home integration, video surveillance solutions, monitoring services, and related security technologies for residential and commercial customers.
Services may be performed directly by TJD Security or through authorized installation and monitoring partners.
2. Quotes & Pricing
All quotes are estimates unless otherwise stated in writing.
Pricing may vary based on:
- Property size
- Equipment selected
- Installation requirements
- Additional labor
- Permit requirements
- Customer-requested modifications
Quoted pricing is subject to change until a signed agreement is executed.
3. Payment Terms
Payment terms will be outlined in the customer’s service agreement.
Depending on the project, payment may be required:
- Upfront
- Through approved financing
- Through installment arrangements
Failure to make payments as agreed may result in suspension of services or collection activity where permitted by law.
4. Monitoring Services
Monitoring services are provided by third-party monitoring centers.
TJD Security does not guarantee:
- Prevention of theft
- Prevention of property damage
- Prevention of injury
- Emergency response times
Alarm systems are intended to reduce risk but cannot eliminate all risks.
5. Customer Responsibilities
Customers agree to:
- Provide accurate information
- Maintain internet service where required
- Maintain power to equipment
- Notify TJD Security of service issues promptly
- Follow equipment operating instructions
Failure to do so may affect system performance.
6. Warranty
Manufacturer warranties apply to eligible equipment.
Additional warranty coverage, if purchased, will be outlined in the customer’s written agreement.
Warranty coverage does not include:
- Acts of nature
- Power surges
- Internet outages
- Customer misuse
- Unauthorized modifications
7. Limitation of Liability
To the fullest extent permitted by law, TJD Security and TJD Enterprises LTD shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use any security system or service.
Customers acknowledge that security systems are risk-reduction tools and are not guarantees against loss.
8. Cancellation
Customers may cancel services according to the terms outlined in their individual service agreement.
Any applicable cancellation fees, equipment return requirements, or financing obligations remain the responsibility of the customer.
9. Website Use
Users may not:
- Attempt unauthorized access to the website
- Interfere with website operations
- Copy proprietary content without permission
- Use the website for unlawful purposes
10. Privacy
Information submitted through our website is handled in accordance with our Privacy Policy.
11. Changes to Terms
TJD Security reserves the right to update these Terms of Service at any time. Continued use of the website or services constitutes acceptance of any modifications.
12. Contact Information
TJD Security
TJD Enterprises LTD
San Jose, California
Email: jonathandelgado@me.com
By using this website or purchasing services from TJD Security, you acknowledge that you have read and agree to these Terms of Service.